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Refund and Returns Policy

www.roofwindows.com will accept returns under the following conditions :



Velux Products

• The return is within 14 days of delivery from the date of delivery

• The goods are unopened in their original condition

• There is a restocking fee of $150 per order

• if wrong windows are shipped from the warehouse there are no charges.





Refund on velux less $150 restocking fee 

(items must be shipped back to velux at customers expense .so please check before placing order) .

DO NOT OPEN BOXES UNTIL YOU ARE SURE THAT YOU HAVE THE RIGHT ITEMS ( VELUX WILL NOT ACCEPT OPEN BOXES!!)