Refund and Returns Policy
www.roofwindows.com will accept returns under the following conditions :
• The return is within 14 days of delivery from the date of delivery
• The goods are unopened in their original condition
• There is a restocking fee of $150 per order
• if wrong windows are shipped from the warehouse there are no charges.
Refund on velux less $150 restocking fee
(items must be shipped back to velux at customers expense .so please check before placing order) .
DO NOT OPEN BOXES UNTIL YOU ARE SURE THAT YOU HAVE THE RIGHT ITEMS ( VELUX WILL NOT ACCEPT OPEN BOXES!!)